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Customer Success, Revenue and Growth at Relou RH | JobVerse
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Customer Success, Revenue and Growth
Relou RH
Remote
Website
LinkedIn
Customer Success, Revenue and Growth
Brazil
Full Time
2 weeks ago
No Sponsorship
Apply Now
Key skills
Communication
Customer Success
Account Management
About this role
Role Overview
Manage a portfolio of clients with a focus on retention, growth and satisfaction (NPS)
Analyze paid traffic campaigns (primarily Meta Ads), identifying optimization opportunities
Monitor strategic metrics such as ROI, ROAS, CAC, LTV, churn and CPL
Lead strategic meetings and present performance results
Proactively work to reduce churn by anticipating risks and proposing solutions
Translate data into clear, actionable insights for clients
Collaborate with internal teams (traffic, creative, technology) to ensure consistent delivery
Contribute to improvements in Customer Success processes
Requirements
3+ years of experience in Customer Success, Account Management or related fields
Experience in digital marketing or performance agencies
Proficiency in Meta Ads and in reading performance metrics
Strong analytical ability to interpret data and turn it into strategy
Clear, consultative, solution-oriented communication skills
Autonomy to manage multiple clients simultaneously
Apply Now
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