Senior Process Excellence Manager

Role Overview

• Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability.
• Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes.
• Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value.
• Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager.
• Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives.
• Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes.
• Structure organizational needs by documenting clear milestones and driving actions to meet those milestones.
• Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall.
• Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders.
• Navigate ambiguity and complex, technical processes with limited support from subject-matter experts.
• Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed.
• Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders.
• Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans.

Requirements

• Bachelor's degree plus 7+ years of relevant program management experience (advanced degree with 5+ years relevant experience)
• Lean Six Sigma certification
• 2+ years of experience operating at a senior manager level (nice to have)
• Preferred background in manufacturing, operations, or other process-intensive environments (nice to have)
• Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare) (nice to have)
• Strong experience with value stream mapping, root cause analysis, and structured problem solving (nice to have)
• Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence (nice to have)
• Proven track record negotiating and implementing strategic solutions to meet anticipated business needs with predictability (nice to have)
• Using project management tools to manage scope, cost, resources, and schedules (nice to have)
• Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert (nice to have)
• Ability to lead, influence, and elevate the performance of team members outside direct line of reporting (nice to have)
• Black belt certified (nice to have)
• Experience with regulatory or clinical processes and/or requirements (nice to have)
• Working knowledge of financial principles, quality systems requirements, and medical device regulations (nice to have)

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)