Support the design, demonstration, and delivery of NiCE’s AI-driven customer experience solutions.
Gather and translate customer requirements into creative solution concepts.
Learn to design AI and CCaaS workflows using low-code/no-code tools and scripting environments.
Participate in proof-of-value (PoV) projects, request for proposals (RFPs), and pilot implementations with guidance.
Deliver engaging presentations that tell a compelling technical story to different audiences.
Explore conversational AI, IVR, and virtual agent technologies while contributing to real projects.

Bachelor’s degree in Computer Science, Data Science, Engineering, Finance, Business Administration or related field.
Internship or academic project experience in AI, data science, or contact center technologies.
Curious minds with a passion for technology, innovation, and continuous learning.
Strong communicators who can explain complex ideas clearly and adapt messages for different audiences.
Analytical thinkers with exposure to tools like Python, SQL, or Excel through coursework or projects.
Ethical and forward-thinking individuals who care about deploying AI responsibly.

Associate Solution Engineer

Key skills