Deployment and Operations activities may include: Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities
Assist customers in optimizing AI-driven threat detection models and automated response workflows
Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy
Develop and implement AI-driven automation playbooks for security operations
Troubleshoot AI-related customer issues across small to large enterprises
Develop scripting and application solutions using Falcon APIs to enhance AI capabilities
Work closely with customers to interpret AI-generated alerts and findings
Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management
Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows
Support Incident Response teams with AI-powered threat hunting and forensic analysis
Develop and lead AI skills workshops for the Platform Professional Services team
Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral
Ability to travel up to 25% of the time

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline
8 years of experience performing IT deployments or in an end user/customer environment
Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications
Strong understanding of software deployment technologies
Very knowledgeable on Windows, Mac, and Linux platforms
Experience with AI-powered security tools and platforms
Knowledge of data science principles and their application to security operations
Experience with security automation and orchestration platforms
Strong knowledge of Microsoft Office applications
Skillful communication and effective ability to build collaborative relationships
Strong experience presenting technical AI content to various audiences
Strong experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
Experience mentoring team members
Some experience leading a team to complete projects
High level of motivation; self-starter; results driven

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Senior Consultant – Professional Services, AI

Key skills