Schedule and chair Falcon Complete Agile ceremonies: stand ups, backlog grooming, retrospectives.
Ensure demos and training to end users are performed, especially for impactful changes to end user’s processes and workflows.
Create and report on team and project metrics.
Triage new tickets submitted to the backlog, prioritize, and assign them.
Maintain a prioritized backlog for the teams and structure according to quarterly objectives.
Remove blockers for the Agile and project teams (e.g., create tickets for access, obtain timely status updates, etc.).
Work with the teams to measure progress and meet objectives.
Support Falcon Complete in our Agile maturity journey and drive process improvements.
Partner with cross-functional teams and advocate for the Agile and project teams.
Create well written user-centered notifications for technical and business audiences and communicate updates timely (e.g. announcements, project updates, process documentation).
Own and drive projects independently while sharing your work frequently.
Work at both a detailed level and a strategic level.
Administration of Jira workflows and automation within the Falcon Complete Jira Projects.
Performs other job-related duties as assigned.

5+ years’ experience working as a Program or Project Manager
Must be a U.S. citizen
This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements
Advanced Knowledge of Atlassian tools – JIRA / Wiki
Experience exploring a customer’s problem space and addressing their needs through documentation
Exceptional audience analysis, written and verbal communication, and problem solving
Demonstrated ability to make complex subjects easy to comprehend
Passion for seizing opportunities for improvement at every turn
Strong grasp of user experience fundamentals

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

Agile Delivery Lead

Key skills