Own medical, dental, vision, life, disability, retirement, wellness, leaves, and voluntary benefits for the U.S. and Canada
Evaluate competitiveness and make recommendations aligned to business growth and talent needs
Support global benefits alignment while accounting for regional requirements
Oversee day-to-day benefits administration, including enrollment, life events, and vendor management
Partner with Payroll to ensure accurate deductions, taxation, and reconciliation
Manage annual open enrollment end-to-end
Ensure compliance with ERISA, ACA, COBRA, HIPAA, FMLA, state/provincial regulations, and local labor laws
Manage audits, filings, plan documents, and vendor SLAs
Lead relationships with brokers, carriers, TPAs, wellness providers, and benefits technology vendors
Support RFPs, renewals, and cost negotiations
Translate complex benefits into clear, employee-friendly communications
Partner with HR and Communications on education, engagement, and change management
Monitor costs, utilization, and vendor performance
Prepare reports and insights for leadership, including trend, risk, and savings opportunities

7+ years of progressive experience in benefits management, with strong focus on U.S. benefits
Hands-on experience managing health and welfare plans and retirement programs
Deep working knowledge of benefits compliance and regulations (U.S.; Canada preferred)
Proven experience partnering with brokers, carriers, and payroll teams
Comfortable operating in a fast-moving, professional services or payroll environment
Strong communication skills with the ability to distill complexity for employees and leaders
Highly organized, detail-oriented, and accountable owner mindset
Effective leader and strong team management experience

Senior Benefits Manager, North America

Key skills