Senior Project Manager/Scrum Master

Role Overview

• Own and manage the project plan and cross-functional dependency tracker
• Collaborate with Product Managers and Product Owners to refine product scope, gather requirements, and maintain alignment with business priorities
• Define and oversee instance and environment strategies in coordination with IT teams to ensure successful releases
• Partner with the PMO to maintain a comprehensive RAID log, actively managing risks, issues, actions, and dependencies throughout all phases
• Manage and optimize Azure DevOps boards, keeping tasks and user stories current while promoting effective collaboration across global technology teams
• Lead key Agile ceremonies—sprint planning, daily stand-ups, retrospectives, and sprint reviews—to foster continuous improvement and adaptability
• Apply Waterfall principles for structured project delivery and governance in large-scale or compliance-driven initiatives; define milestones, dependencies, and critical paths
• Champion a hybrid delivery approach, selecting the most effective methodology based on project complexity and stakeholder needs
• Oversee the QA testing process, managing test execution, defect triage, and resolution coordination across development and QA teams
• Coordinate User Acceptance Testing (UAT) and ensure timely closure of bugs and issues, validating deliverables against defined acceptance criteria
• Provide comprehensive stakeholder communications—including status reports, risk summaries, progress dashboards, and release timelines—to ensure transparency and alignment
• Manage end-to-end go-live activities, from deployment preparation to post-launch stabilization, in partnership with Release Management and Technical Leadership
• Support Hypercare operations by monitoring open IT items, ensuring quick resolution, and maintaining proactive communication with business teams
• Ensure all project deliverables, approvals, and sign-offs meet organizational governance and TIGC compliance standards
• Drive performance analytics using Agile metrics (velocity, sprint completion rate) and Waterfall tracking indicators (milestone progress, critical path achievement)
• Mentor team members and stakeholders on Agile best practices, fostering collaboration and iterative delivery across technical and business functions

Requirements

• 5+ years of experience as a Technical Project Manager
• Agile/Scrum Experience
• Certifications: PMP (Project Management Professional), CSM (Certified Scrum Master)

Tech Stack

• Azure
• PMP