Operations Specialist – Team Member Housing

Role Overview

• Executes the development and implementation of the USPM On-site Team Member Housing (TMH) program by conducting team member leasing activities.
• Evaluate current programs and processes including set up, data integrity, process flow and continue improving these processes.
• Conduct audits on TMH lease files and manage TMH renewals.
• Work closely with Regional Liaisons and operations to understand regional variances and manage and respond to queries.
• Collaborate with onsite teams to ensure lease is moving through the leasing process.

Requirements

• 3 or more years of on-site operations experience required.
• Knowledge and experience in multi-family property management and the Greystar Team Member Housing program policy and procedures.
• Confidentiality & Discretion – treat sensitive data with strict confidentiality and a high degree of discretion.
• Strong organization and planning skills to execute centralized team member housing lease responsibilities.
• Strong communication and customer service skills.
• Demonstrated proficiency in Microsoft products such as Word, Excel, PowerPoint, SharePoint, and Teams), and spreadsheet management programs in order to complete required reports and employment documents.
• Demonstrated proficiency in property management software (preferably Yardi, Real Page, Entrata and One Site).

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off.
• All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.