About this role

Serve as the primary security point of contact for external customers.
Lead customer security programs for managed services.
Translate customer security requirements into actionable security objectives.
Provide oversight and governance of MSSP-delivered Security Operations.
Own and coordinate customer-specific governance, risk, and compliance activities.
Lead customer security governance forums and periodic security reviews.
Ensure timely communication of security posture and risks to customers and stakeholders.
Oversee security incident coordination affecting customer environments.

Strong knowledge of information security governance, risk management, and compliance in customer-facing or regulated environments.
Broad understanding of enterprise and cloud security domains.
Experience overseeing or coordinating security services delivered through Managed Security Service Providers or shared service models.
Demonstrated ability to lead cross-functional initiatives and influence stakeholders without direct authority.
Excellent written and verbal communication skills.
Familiarity with common security frameworks and standards.
Bachelor’s degree in Information Security, Computer Science, Systems Engineering, or a related field required

Security Program Manager

Key skills