Vice President of Delivery

Role Overview

• Develop and own the overarching delivery vision and strategy, aligning it with organizational goals and growth plans.
• Partner with executive leadership to evolve delivery models that scale across practices and client types.
• Lead the transformation of the PM discipline into a high-performing delivery function focused on outcomes, not tasks.
• Lead continuous improvement initiatives that enhance delivery quality, consistency, and efficiency.
• Design, implement, and maintain a unified delivery framework that integrates all practice areas but allows for process variation by engagement type.
• Establish governance structures, success metrics, and reporting to measure delivery health across all engagements.
• Champion delivery best practices and enforce standards for quality, risk management, and client communication standards.
• Directly oversee delivery leaders within each practice, ensuring consistency in execution.
• Partner with Practice Leads to align delivery capability and resourcing with practice development roadmaps.
• Drive collaboration across departments to break down silos and create a cohesive delivery ecosystem.
• Continue leadership of the Project Management Office, evolving it from a function-specific group to an enterprise-level center of excellence.
• Own the delivery career framework, competency models, and growth paths for PMs and Delivery Leaders.
• Develop and mentor PMO leadership and delivery managers by building a structured enablement program that raises delivery maturity and develops future leaders.
• Partner with Finance and Operations to ensure delivery teams meet margin, utilization, and revenue targets.
• Own delivery performance across the portfolio, including margin, predictability, utilization, and quality.
• Support business development through scoping, estimation, and pre-sales engagement when necessary.
• Build a culture of empowered delivery ownership, accountability, and transparent communication within delivery teams.
• Coach Delivery Leaders and PMs to elevate leadership behaviors, decision-making and client management.

Requirements

• 10–15+ years of experience leading multi-disciplinary digital or professional services delivery organizations.
• Proven experience managing cross-functional delivery at scale (across multiple practices or geographies).
• Deep understanding of program management, delivery methodologies, and client lifecycle management.
• Exceptional communication, leadership, and change management skills.
• Demonstrated success in evolving delivery organizations, implementing governance frameworks, and improving delivery performance.
• Bachelor’s degree required; MBA or equivalent advanced degree preferred.

Benefits

• Generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
• Top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
• Support for a healthy work/life balance.
• Regular training and professional development to move careers forward.
• Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan offered to all full-time employees.
• Fun, diverse, and respectful company environment.