LCS Business Intelligence, Data Governance Manager

Role Overview

• Lead the delivery of BI solutions that provide actionable insights across LCS operations, finance, delivery, quality, and performance management.
• Partner with business stakeholders to understand priorities, translate requirements into analytics and AI-enabled insight opportunities, and prioritize BI demand.
• Drive adoption of standardized dashboards, reporting, and self-service analytics to maximize value from existing BI platforms.
• Ensure insights are aligned to strategic priorities and enable proactive, data-driven decision making across LCS.
• Identify opportunities where advanced analytics, predictive insights, or AI-assisted decision support can enhance business outcomes.
• Define and implement LCS data governance frameworks, including data ownership, stewardship, standards, and quality controls.
• Establish consistent definitions, metrics, and master data practices to reduce ambiguity and improve trust in data.
• Ensure data foundations (quality, lineage, security, access, and documentation) are in place to support AI readiness and responsible AI use.
• Monitor and continuously improve data quality, integrity, and consistency across disparate LCS data sources.
• Serve as the LCS data and analytics subject-matter expert, guiding best practices for reporting, visualization, data governance, and AI-adjacent analytics capabilities.
• Educate and influence stakeholders on the importance of data quality, governance, and discipline as critical enablers of AI success.
• Build strong cross-functional relationships across LCS, IT, Finance, Quality, Operations, and Digital/AI teams.

Requirements

• Bachelor’s degree or equivalent (Associate Degree) in Engineering, Computing, Information Technology, Business Administration, Economics, or a related field.
• Strong background in Business Intelligence, analytics, and data visualization tools (e.g., Power BI or equivalent).
• Demonstrated experience with data governance, data quality management, and data standards in complex organizations.
• Understanding of AI and advanced analytics concepts, including how data quality, structure, and governance impact model performance and reliability.
• Experience working with multiple data sources, integrating disparate systems, and addressing data consistency challenges.
• Ability to translate business questions into structured analytical and AI-enabled insight solutions.
• Proven experience partnering with senior stakeholders to drive adoption of analytics and AI-informed decision making.
• Experience balancing tactical reporting needs with long-term strategic analytics, governance, and AI readiness initiatives.
• Familiarity with operational, services, or industrial business models is strongly preferred.
• Experienced people manager, both direct and indirect.

Benefits

• Comprehensive mindfulness programs with a premium membership to Calm.
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program.
• Personalized wellbeing programs through our OnTrack program.
• On-demand digital course library for professional development.
• other local benefits!