Champion Plex's implementation methodology and lead it through each project
Provide guidance and mentoring to Professional Services project team resources and ensure quality of services delivery during the project
Lead the Plex and customer project team to identify / resolve all risks that could affect project scope, schedule, or budget
Responsible for revenue forecasting and attainment for assigned projects
Lead Customer Steering Committee meetings, Milestone Events, and internal Portfolio Reviews for assigned projects
Partner with the PMO to improve our tools and processes
Ensure that projects are staffed and planned in collaboration with resource management
Ensure that assigned projects are delivered within budget, time, and to the SOW.
Manage the project change process to ensure out of scope activities are identified and approved.
Demonstrate proficiency in Plex Manufacturing Cloud Core Modules and maintain current knowledge of product releases
Identify opportunities to position additional Professional Service offerings within a project or at project close.
Support new logo sales activities by positioning Plex Professional Services properly.
Build relationships outside of Plex Professional Services in our Product, Sales and Support teams
Requirements
Bachelor's Degree in Business, Engineering, or related field
Citizenship of European Union member state
A valid driving license
Fluent English
Ability to travel up to 25% to customer locations
5+ years of relevant software implementation project experience (Preferred)
Hands-on experience in a manufacturing environment in an Operations, Supply Chain or Engineering leadership role (Preferred)
Experience presenting to all levels, including shop floor operators and C-Suite executives (Preferred)
Experience being the escalation point for customers (Preferred)
PMP or Prince2 certification (Preferred)
Tech Stack
Cloud
PMP
Benefits
Comprehensive mindfulness programs with a premium membership to Calm
Volunteer Paid Time off available after 6 months of employment for eligible employees
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development