Act as a trusted advisor, responsible for safeguarding and optimizing end-to-end service delivery for strategic customers
Actively participate in the resolution of critical incidents
Execute complex service and change requests, managing extended downtime windows and long-running incidents
Identify and lead proactive initiatives to improve system operation, stability, and standardization for customer environments
Provide expert-level technical support in Linux and infrastructure
Optimize Standard Operating Procedures (SOPs) through automation
Coordinate work across multiple internal and external cloud service units

Minimum of 8 to 10 years of experience in IT infrastructure and server operations
Solid hands-on experience administering SUSE, Red Hat, or Ubuntu systems
2 to 3 years of experience with High Availability (HA) configurations
Practical experience with at least one major public cloud provider: AWS, Azure, or GCP
Advanced ability to diagnose network issues in Linux and cloud environments, including TCP/IP, DNS, LDAP, NAT, firewalls, and connectivity analysis
Experience with scripting languages (Shell, Python, Go, etc.) and server automation tools such as Ansible or CHEF
Bachelor's degree in Computer Science, Engineering, IT Management, or related fields
Fluent English is mandatory

Linux Server Manager

Key skills