Key skills
AILeadershipCommunicationSales
About this role
Role Overview
- Act as a trusted technical advisor to service provider customers, building durable, value‑based relationships
- Collaborate closely with Account Managers to translate customer requirements into solution designs using Ciena’s portfolio – hardware, software and services
- Deliver compelling, yet clear and easy-to-follow technical presentations and demonstrations that communicate both technical capabilities and business value
- Maintain strong awareness of market trends and portfolio evolution to articulate differentiated value
- Create quotes, engineering documentation, BOMs and templates for customer quotes using Excel and other tools
Requirements
- Bachelor’s degree in engineering
- Minimum 5 years experience in Sales Engineering or working at a Tier 1 service provider / Architectural experience with Service Providers
- Strong knowledge of the Ciena portfolio including RLS, Waveserver, Navigator, Planner Plus and SAOS
- Must be able to create optical network designs using Planner Plus
- Strong technical leadership skills
- Strong written and verbal communication skills
- Proven record of presenting technical solutions to all levels
- Technical background in optical networking, including network engineering and sales engineering roles
- Deep understanding of service provider optical networking trends such as pluggable optics and the impact of AI on service provider networks
Benefits
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
- comply with all applicable laws regarding Paid Family Leave and other leaves of absence