Senior Solutions Engineer

Role Overview

• Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
• Empower customers in their security adoption journey, helping them to define a secure strategy.
• Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites.
• You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform.
• Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
• Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
• Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.

Requirements

• 7+ years experience in a pre-sales SE role;
• Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts.
• Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack.
• Customer Focus. Customer obsessed leader with an "I will get it done" approach to solving customer challenges.
• Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
• Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.
• Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other;
• Can explain the difference between authoritative DNS & recursive DNS;
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike
• Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP;
• Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases;
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• You've built a web application before, or contributed to an existing application in a meaningful way;
• You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

Tech Stack

• AWS
• Cloud
• DNS
• Google Cloud Platform
• JavaScript
• Next.js
• Python
• React

Benefits

• Cloudflare is proud to be an equal opportunity employer.
• We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
• Cloudflare provides reasonable accommodations to qualified individuals with disabilities.