Key skills
WordPressAnalyticsCommunication
About this role
Role Overview
- Plan, create and schedule social media content across all brands
- Create reels, templates, graphics, stories and captions
- Maintain brand consistency and trend relevance
- Research current social media and design trends
- Create digital assets, workbooks, guides and retreat resources
- Design promotional materials
- Monitor engagement and performance analytics
- Support collaborations, podcasts, interviews and partnerships
- Build and manage affiliate program systems
- Create Facebook groups, events and launch assets
- Update and maintain websites (Wix / WordPress)
- Add products and services
- Update team pages and service pages
- Build landing pages and funnels
- Improve conversion flow
- Support payment integrations
- Assist with Afterpay / ZipPay setup
- Implement automations
- Email inbox monitoring
- Client correspondence
- Pre
- and post-retreat communication
- Payment reminders and follow-ups
- Send payment links
- Birthday and nurture list management
- Supplier sourcing
- Venue research and shortlist creation
- Gift and welcome pack automation
- Vet tenant applications
- Manage tenant enquiries
- Track lease commencement and expiry dates
- Coordinate cleaners and maintenance
- Support Airbnb / Flatmates listings
- Invoice payment coordination
- Property sourcing research
- Advertising support
- Build and improve workflows
- Create SOPs and process documentation
- Implement automation systems
- Create preferred supplier lists
- Manage reporting dashboards
- Track statistics and performance
Requirements
- Proven experience in marketing + admin + systems support
- Strong Canva and design eye
- Excellent English communication
- Experience with Wix / WordPress preferred
- Social media management experience
- Funnel and automation knowledge highly desirable
- Highly proactive
- Strong initiative
- Strong attention to detail
- Comfortable with multiple brands
- Able to work independently
PERSONALITY TRAITS:
- Proactive, creative, and trend-aware
- Strategic thinker with a solutions-focused mindset
- Calm under pressure and highly reliable
- Excited by growth and fast-moving environments
Tech Stack
- WordPress