Senior Business Intelligence Analyst

Role Overview

• The Senior Business Intelligence Analyst owns the commercial data architecture that powers pipeline visibility, retention tracking, forecasting, and service-line expansion strategy.
• Collaborate with Business Development, Marketing and executive leadership to define and execute data-driven research and analytics strategies that directly contribute to new revenue growth and market expansion.
• Translate performance and sales metrics, investigations, and findings into tangible insights for delivering compelling proposals, optimizing growth.
• Develop and implement key performance indicators (KPIs) to consistently monitor progress, identifying areas for intervention for maximizing business impact.
• Proactively investigate and communicate emerging trends in existing partnerships, identifying root causes of performance fluctuations and recommending strategic follow-up actions to capitalize on opportunities, mitigate risks, and inform executive decision-making.
• Own the quarterly partner metrics database, ensuring data accuracy, completeness, and timeliness.
• Using Power BI, develop and integrate key performance metrics into partner review presentations.
• Create and prepare analytical data packages to support partner expansion opportunities and executive-level strategic presentations.
• Seamlessly integrate data across disparate systems and applications to deliver unified analytics and reporting, revealing actionable insights and trends that inform strategic decision-making.
• Serve as the subject matter expert for business intelligence by region, system and account, and content delivery through Power BI dashboards, and other streamlined reporting systems, then collaborate with marketing and product teams on findings.
• Leverage external data platforms and APIs to acquire, cleanse, and structure massive datasets for analytical and modeling initiatives.

Requirements

• Bachelor's degree in marketing, Finance, Business Administration, or related field (preferably in healthcare research/analytics or growth/business development); equivalent education/experience combinations accepted; master’s degree preferred.
• 5–8+ years in healthcare analytics, strategy, or commercial analytics
• 3+ years with BI solutions (Tableau, Power BI, CRM Analytics, or similar) including query performance tuning, BI development, and translating complex data into clear, executive-ready reports and dashboards.
• 3+ years hands-on SQL proficiency; advanced Excel for medium-to-large datasets; basic DAX/Python and API-based ingestion/automation highly desirable.
• Demonstrated experience with low-code digital and RPA tools; basic familiarity with PowerApps and SharePoint development a plus.
• 3+ years in sales/healthcare research and analytics; experience in healthcare operations or sales environments strongly favored.

Tech Stack

• Python
• RPA
• SQL
• Tableau

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year