Manage the existing team for operations related to specialized services programs
Lead the team's efforts in developing project plans for the business owner
Manage the department's financial data in collaboration with Finance and the respective client
Responsible for day-to-day client management
Participate in strategic and tactical planning sessions
Make recommendations for the development of long-term strategies
Establish business plans, objectives, and implementation strategies for integrated programs
Responsible for talent management, team motivation, and career development strategies

Bachelor's degree or university degree in a relevant field
Minimum of seven (7) years of experience
At least 5 years in progressively responsible management roles
Prior experience in the pharmaceutical industry required
General knowledge of reimbursement, patient assistance programs, and database components and functionality
Understanding of technology direction, trends, and the strategic business impact on key client initiatives
Dynamic leader able to drive multidisciplinary teams
Experience with end-to-end call center program services is an asset

Program Director

Key skills