Provide strategic leadership for the Project Management team, with accountability for performance, engagement, development, and retention.
Lead, coach, and empower the Directors of Project Services, ensuring strong people leadership, clear accountability, and consistent management practices across all Project Managers.
Ensure effective career development planning, performance management, succession planning, and role clarity for Project Managers at all levels.
Champion Hitachi Core Values to build a high-performing Project Services organization.
Establish and maintain project management standards and best practices to ensure predictable, high-quality delivery outcomes.
Drive a strong customer-first mindset across the PM community through coaching, mentoring, and feedback via the Directors.
Track key metrics for Project Services, including utilization, project health and delivery performance.
Own Project Services performance reporting, including regular Rhythm of the Business (ROB) reporting.

Proven experience building, scaling, and leading a Project Management function within a professional services or technology delivery environment.
10+ years of experience in project delivery and people leadership, with demonstrated success leading large teams and multiple people managers.
PMP certification required
Candidates with PROSCI certification (or equivalent) preferred
Strong leadership capability with a focus on coaching, mentoring, and developing high-performing teams.
Excellent communication and stakeholder management skills, with the ability to influence at senior and executive levels.
Deep understanding of project delivery governance, performance management, and portfolio-level oversight.
Strong analytical and organizational skills, with experience defining, tracking, and acting on delivery and utilization metrics.
Customer-centric mindset with a track record of driving consistent, high-quality delivery outcomes.
Strong technical skills with Project Management Tooling (Microsoft Project, Azure DevOps, or equivalent tools)

Senior Director, Project Services

Key skills