Maintain post-sale contact with customers in order to facilitate a positive and productive long-term relationship
Serve as the primary contact for the assigned customers
Enhance customer relationship by working closely with customers on the development of targeted solutions and new business opportunities
Provide tactical support to sales and management, providing information regarding customer issues, needs, and opportunities
Respond to customer requests and inquiries regarding current and future work
Resolve issues that may arise during production of customer products
Prepare and submit sales reports and documentation regarding results, opportunities, and challenges in the sales territory
Analyze reports and data to identify revenue and cost containment opportunities
Develop and prepare sales product presentations for use on up-sell opportunity for the accounts managed

Bachelor's degree in discipline related to function of work
3 years of relevant work experience
Able to translate previous work experience into very good problem-solving skills
Highly skilled in project management
Required skillset includes promo campaign ideation, quoting, creative input and becoming an extension of the client's marketing team
Able to apply very good functional computer knowledge in utilizing Microsoft Windows, MAC or other technical tools to complete work assignments
May require knowledge of, or ability to quickly learn specialized software related to the position
Requires good communication skills, both verbal and written
Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments
Ability to travel as needed for client meetings and presentations.

Business Development Representative

Key skills