Senior Manager, Talent Acquisition Operations

Role Overview

• Own all Talent Acquisition reporting and analytics, including dashboards, recruiter performance metrics, pipeline health, time-to-fill, and quality-of-hire indicators.
• Build and maintain systems to monitor hiring progress, recruiter capacity, and demand forecasting.
• Serve as the source of truth for open role tracking, approval workflows, and hiring plan accuracy.
• Translate data into actionable insights that drive continuous improvement across the recruiting lifecycle and ensure data integrity across all systems.
• Lead the TA Ops function, including interview coordination, scheduling infrastructure, and execution of end-to-end hiring workflows across teams and timezones.
• Own and scale the candidate experience strategy, ensuring a consistent, high-quality experience from application through offer across all roles.
• Manage and develop a team responsible for hiring coordination and candidate experience delivery, setting clear goals, processes, and performance standards.
• Partner with Recruiters and Hiring Managers to improve hiring efficiency, drive adoption of best practices, and continuously optimize speed, quality, and candidate satisfaction metrics.
• Identify inefficiencies in recruiting workflows and lead cross-functional initiatives to streamline and improve them.
• Build and document scalable operating procedures, playbooks, and standards for a growing TA organization.
• Drive a culture of operational rigor and continuous improvement across the TA function.
• Act as a hands-on problem solver, stepping in directly where the team needs support or where gaps emerge.
• Own and optimize TA systems including Greenhouse ATS, Notion for recruiting workflows/playbooks, scheduling tools, and AI recruiting tools to improve operational efficiency and standardization.
• Evaluate and onboard new tools as the organization scales, with a clear ROI and adoption framework.
• Evolve the internal TA "help desk" into a self-serve, automated support function to reduce operational overhead.
• Design and execute employer branding initiatives that strengthen the talent narrative and attract high-quality candidates.
• Lead the development and continuous optimization of careers pages and candidate-facing content to improve engagement and conversion across the hiring funnel.
• Drive TA initiatives that enhance hiring effectiveness and candidate experience, leveraging data to measure impact and continuously improve attraction and conversion outcomes.

Requirements

• 10+ years of experience in global Talent Acquisition / recruiting operations preferred.
• 3+ years of experience managing high-performing teams.
• Experience supporting a hyper growth company building scalable processes in high-growth environments.
• Deep expertise in recruiting systems and talent operations tooling, including Greenhouse ATS, Notion driven workflows and documentation, and reporting tools such as Excel and BI Tools for dashboards and analytics.
• Strong headcount planning, workforce planning, and reporting experience.
• Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
• Data-driven decision maker with strong analytical capabilities.
• Exceptional cross-functional communication and stakeholder management skills.

Benefits

• Competitive compensation package.
• Flexible working hours and vacation policy.
• Product-driven culture that treasures talents and individual growth.
• Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field