Lead onboarding and implementation projects for new clients, ensuring on-time and successful delivery.
Manage project scopes, timelines, resources, and risks, maintaining clear communication with internal teams and clients.
Estimate implementation costs for both professional services and product solutions, and define project timelines accordingly.
Collaborate with Product, Support, and Customer Success teams to deliver a seamless client experience.
Configure and customize the platform based on institutional needs.
Train end-users and create supporting documentation as needed.
Requirements
3–5 years of experience in SaaS implementation, project management, or pre-sales (preferably in the education or edtech space).
Strong organizational and communication skills.
Ability to manage multiple projects with competing deadlines.
Comfort working cross-functionally with sales, product, and support teams.
Empathy for clients and a passion for solving their problems.
Experience with CRM, project management tools (e.g. Asana, Jira, Trello, Monday, MS project), and SaaS platforms.
French native speaker.
Benefits
Competitive Salary: We understand the value of top talent and are committed to offering market-leading compensation packages that reflect the expertise and value our team members bring to our company.
Remote Flexibility: Embrace the future of work with our fully remote working option and experience the benefits of remote work.
Comprehensive Health Insurance: Your well-being is our priority.
Home Office Budget: We’re committed to helping you create a comfortable and productive workspace at home.
Professional Growth: At Full Fabric, we're committed to your professional development.
A Culture of Excellence and Innovation: Join a team of forward-thinking professionals who are passionate about making a difference in software and education.
Making a Difference: Your work at Full Fabric will contribute to transforming the educational landscape.