About this role

Own end‑to‑end delivery of customer projects aligned to small and mid‑market accounts
Apply standardized project management methodologies, tools, and templates
Build and maintain project plans, schedules, risks, dependencies, and status reporting
Coordinate cross‑functional teams including Implementation, Product, Engineering, Data, and Validation
Drive execution through positive, professional, and proactive communication while remaining firm on timelines, scope, and commitments
Demonstrate strong internal and external communication, ensuring alignment with customers, delivery teams, and leadership
Identify and manage risks early, escalating as needed to maintain delivery momentum
Ensure projects meet defined quality, compliance, timeline, and customer success outcomes

3–5+ years of project management experience in a SaaS or enterprise software environment
Strong process orientation with experience executing repeatable delivery models
Experience supporting integrations, system migrations, custom development, or platform initiatives
Ability to balance customer partnership with delivery accountability
Comfortable managing multiple concurrent projects with competing priorities
Clear, professional communication with both internal teams and customers, supporting alignment and on‑time delivery.

Project Manager, Single-Site & Mid-Market Customers

Key skills