Content Evaluator Associate

Role Overview

• Evaluates residential and commercial contents inventories on both a Replacement Cost and Actual Cash Value (ACV) basis
• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes
• Facilitates use of replacement services as requested by the Contents Adjuster
• Reviews and processes replacement receipts
• Applies limitations and/or exclusions on claims based on coverage afforded by the policy
• Tracks time and logs file notes of daily field activity

Requirements

• High school diploma or GED required
• Resident Insurance Adjuster License (Fire and Other Hazards) preferred
• One (1) year customer service experience or equivalent combination of education and experience required
• Accounting and insurance background are preferred
• Oral and written communication skills
• PC literate, including Microsoft Office products
• Good comprehensive decision making skills
• Ability to read and comprehend policy language
• Ability to work independently and in a team environment
• Ability to meet or exceed Performance Competencies

Benefits

• medical
• dental
• vision
• 401k and matching
• PTO
• disability and life insurance
• employee assistance
• flexible spending or health savings account
• other additional voluntary benefits