Key skills
AIMLSaaSCRM
About this role
Role Overview
- Running discovery sessions with enterprise customers to validate automation workflows
- Translating strategic product direction into detailed epics and user stories
- Leading backlog refinement and sprint planning across multiple complex initiatives
- Partnering with AI and engineering teams to clarify model behavior, edge cases, and workflow logic
- Working through cross-product integration dependencies
- Defining release scope and communicating enablement plans to internal teams
- Triage and prioritization of customer escalations in alignment with roadmap commitments
- Ensuring the team deeply understands customer impact and business value
Requirements
- 3+ years working in product ownership or product delivery roles
- Thrive in complex, technical environments
- Enjoy translating strategy into execution
- Comfortable working across AI-driven systems and workflow engines
- Detail-oriented but able to zoom out to see strategic impact
- Confident making prioritization decisions under ambiguity
- Strong ownership and accountability
- Bonus points for:
- Experience in Enterprise B2B SaaS
- Experience with workflow automation platforms
- Exposure to AI/ML-powered products
- CRM or ATS domain knowledge
- Staffing or recruiting industry experience
- Experience working on high-scale, high-visibility products
Benefits
- Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program