Senior Strategic Solutions Program Manager

Role Overview

• Leads efforts to continuously define, contribute and to improve our overall solution management knowledge base.
• Develops standards, best practices, and training for team members.
• Establishes and owns program communication plan for all stakeholders and work streams.
• Leads, coordinates & assimilates cross-team communication and information and distills the information for the appropriate stakeholders.
• Integrates new information on the fly, synthesizes the information and charts a new course as appropriate.
• Has clear and concise communication.
• Leads and facilitates both live and virtual meetings.
• Keeps meetings on track, on topic and summarizes assigns and publishes follow up items in a timely manner.
• Adapts communication style and medium to the audience needs, up to and including executive level.
• Defines strategy and content for formal presentations.
• Creates talking points and strategic messaging.
• Prepares and provides various reports and reviews to senior leadership and stakeholders as requested.
• Leads the build of new solutions, creating and managing timelines, resources, and workflow.
• Aligns all dependencies from program work streams.
• Proactively conducts resource planning and optimizing schedules, monitoring, and adjusting assignments as necessary.
• Acts as an escalation point to address resource constraints to minimize impact to the program.
• Negotiates conflicts of resources and priorities across departments.
• Proactively manages delays to schedule to overcome potential obstacles and keep the project on track.
• Will manage a core team of non-direct reports across multiple disciplines.
• Responsible for keeping the team on task and on time and ensuring that projects are completed effectively and efficiently.
• Oversees implementation of go-to-market strategy, optimizes sales enablement and marketing approach, tracks progress, provides regular updates, and ensures all milestones and timelines are met.
• Responsible for solution performance, proactively adjusts strategy to drive revenue and profitability, secures funding and resources to drive success.
• Maintains continuous alignment of program scope with strategic business objectives.
• Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.
• Identifies opportunities to capture new business and revenue streams.
• Designs ongoing incentives, enablement and incentive activities, and marketing efforts to boost awareness and utilization of the solutions.
• Creates recommended goals and forecasts, monitors results to plan, identifies areas of opportunity and white space, develops and implements activities to achieve and exceed goal.
• Acts as subject matter expert for the solution, collaborating with internal and external stakeholders on initiatives and activities while promoting the value of the solution.
• Routinely gathers feedback from customers and internal stakeholders, reviews industry information, monitors the competitive environment, and proactively makes solution adjustments based on analysis.
• Drives digital and segment-specific approach, aligning with sales, digital, and ITS stakeholders to create an omnichannel approach.
• Produces project summary reports for executives.
• Interfaces regularly with executives on the status and issues of the projects.
• Is seen as a “Trusted Advisor” by executives and intimately knowledgeable about their business.

Requirements

• Bachelor’s Degree and 5 years Sales/Marketing/Project Management experience, OR 9 years' experience in Sales/Marketing/Project Management, OR 4 years CDW PPM experience and 5 years' experience in Sales/Marketing/Project Management
• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders, up to and including executive level.
• Demonstrated strong financial and analytical skills.
• Proven collaboration and teaming skills.
• Strong understanding of the dynamics of cross-functional teams, with the ability to creatively problem solve.
• Understanding/Appreciation of maintaining confidentiality.
• Well-organized with the ability to prioritize project work.
• Demonstrated ability to work independently with little direction.
• Proven track record in developing and/or marketing product lines with the ability to manage products through their lifecycle, customer engagement scenarios, and product positioning issues.
• MBA Preferred.
• Project Management Professional (PMP) Certification.
• Five or more years’ experience in leading significant and complex technology projects across a variety of solution areas.
• Deep knowledge of corporate departments, responsibilities, and processes.
• Experience managing and leading risk management activities on projects.

Tech Stack

• PMP

Benefits

• Annual bonus target of 10% subject to terms and conditions of plan
• Professional development opportunities
• Flexible working hours