Product Analyst

Role Overview

• Analyze product performance, usage, and outcomes to generate insights that inform product strategy, roadmap decisions, and prioritization.
• Analyze user behavior, adoption trends, performance metrics and customer feedback.
• Develop and maintain product-level metrics, dashboards, and reporting in partnership with Decision Support and analytics teams.
• Translate data into clear insights and recommendations for Product and leadership teams.
• Support hypothesis testing, opportunity sizing, and impact assessment for new and existing product initiatives.
• Partner closely with Product Managers and Product Owners to understand business objectives, customer problems, and desired outcomes.
• Translate business questions into analytical approaches and clearly communicate findings to both technical and non-technical audiences.
• Support trade-off discussions by providing data-backed insights on value, risk, and impact.
• Collaborate with Decision Support and Market Research functions to ensure consistency in insights, metrics, and storytelling across the product portfolio.
• Contribute to product reviews, planning sessions, and governance discussions by bringing forward relevant data and insights.
• Help standardize analytical practices and tools used across product teams as the organization matures in its product model.
• Track benefit realization and adoption post-implementation.
• Identify opportunities for optimization based on performance data. Recommend improvements based on data and user feedback.
• Support regular product review cadences with performance reporting.

Requirements

• Bachelor’s degree in analytics, business, economics, information systems, or a related field, or equivalent professional experience.
• 3-5 years experience analyzing data and translating insights into business or product recommendations.
• Experience working in or alongside a product-oriented organization.
• Familiarity with product metrics, outcome-based measurement, or portfolio-level analysis.
• Experience supporting strategic or decision-support initiatives within a matrixed organization.

Benefits

• medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits
• Retirement
• paid time off/holidays
• leave
• incentive plans