Own the design, delivery, and iteration of learning programs for Snowflakes across the organization, in partnership with other L&D program owners.
Develop programs that build core, transferable skills including soft skills, career development, and employee effectiveness.
Create scalable learning solutions such as self-serve resources, reusable content, and train-the-trainer models that enable partners and facilitators to extend reach.
Partner with People Partners, Talent, and L&D colleagues to ensure a cohesive and well-scoped employee development experience.
Collaborate with content designers and subject matter experts to create clear, practical learning assets.
Use feedback and data to assess effectiveness and continuously improve programs.
Contribute to shared frameworks, standards, and ways of working across the L&D team.

8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
Strong problem-solving abilities and a creative mindset.
Bachelor’s degree or equivalent combination of education and experience.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data.
Snowflake employees must abide by the company’s data security plan as an essential part of their duties.

Senior Learning & Development Program Manager

Key skills