Product Development Manager

Role Overview

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product/portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes
• Stay abreast of emerging technologies, market trends, and innovations to identify breakthrough product opportunities
• Translate consumer insights and market intelligence into opportunities to enhance existing products and develop new offerings
• Leverage the product development process to synthesize customer insights, competitive intelligence, and partner input
• Balance creativity with a strong understanding of financials to craft compelling customer value propositions that also deliver business value
• Think strategically to identify and capitalize on U.S. Bank’s “unfair advantages” in product design and positioning
• Lead card design efforts, including physical card design and card art
• Plan and manage the end-to-end product development process across multiple stakeholders
• Develop clear, compelling presentations and narratives for senior leadership

Requirements

• Product Management experience
• Credit card experience preferred
• Small Business experience preferred
• Product development and/or strategy background preferred
• Product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, customer centricity
• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability.
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value.
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point.
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law