Harmonize and optimize business processes across global markets in line with strategic initiatives to improve customer experience and increase efficiency and effectiveness.
Identify areas for process improvement to enhance productivity, improve adoption and quality.
Map and maintain global processes.
Monitor process performance including health, efficiency, effectiveness and maturity.
Capture market needs and translate them into actionable improvements.
Work closely with cross-functional teams including global commercial process management; solutions delivery in DDIT.
Lead communication and change management for digital initiatives.

5+ years in business process management or similar, ideally in MedTech, healthcare, or tech-driven environments.
Proven ability to implement or optimize processes involving e.g. Salesforce.
Strong analytical and problem-solving; stakeholder management; process mapping; and communication skills in fluent English.
A self-driven, proactive team player with a growth mindset.
Willingness and interest in traveling globally and adapt to dynamic challenges.
Master’s/MBA with a balance of quantitative and qualitative disciplines.

A chance to shape a high-impact role at a leading MedTech company.
A possibility to work on innovative global projects with senior leaders.
You will join a supportive, high-performing team with exposure in HQ in Humlebæk and in our subsidiaries across the world.
Great opportunities for growth.

Process Owner – Customer Experience

Key skills