Conduct high-volume outreach to inbound leads who have entered the funnel but have not yet scheduled a call.
Execute rapid follow-up on new leads to maximize speed-to-lead and conversion rates.
Engage prospects in structured conversations to assess interest, qualify fit, and move them toward booking.
Handle initial objections and guide conversations toward scheduling outcomes.
Book qualified meetings directly onto the calendar for Account Executives.
Execute consistent multi-touch follow-up strategies across calls, SMS, and CRM-driven tasks.
Manage a large pipeline of leads simultaneously, ensuring timely and consistent communication.
Maintain and update CRM records using Close CRM or similar systems, ensuring all activity is accurately logged.
Work within structured CRM workflows, including managing smart views, prioritizing leads, and executing tasks.
Support CRM hygiene by cleaning lead data, organizing pipelines, and maintaining internal processes.
Track and report on activity metrics such as calls made, conversations held, and meetings booked.
Collaborate closely with the sales team to ensure smooth handoff of qualified opportunities.
Operate within structured outreach processes and follow established workflows to maintain consistency.

2+ years of experience in appointment setting, SDR, or similar high-activity sales roles.
Experience working with inbound leads and managing high daily lead volumes.
Experience working within CRM systems such as Close, HubSpot, or Salesforce.
Strong verbal communication skills with clear, confident, and professional English.
Ability to engage business owners and decision-makers in B2B conversations.
Strong objection-handling skills with the ability to guide conversations toward booking outcomes.
High level of organization with the ability to manage multiple conversations and follow-ups simultaneously.
Familiarity with structured outreach processes and task-based workflows.
Ability to operate in a fast-paced, performance-driven environment with clear activity expectations.

Sales Development Representative

Key skills