Leads the design, implementation, and delivery of employee relations programs, policies, and practices to ensure a fair, consistent, and legally compliant workplace
Serves as the primary subject matter expert for complex employee relations issues, including investigations, policy interpretation, conflict resolution, and compliance with employment laws
Partners closely with leaders, managers, legal, and the broader People & Culture team to mitigate risk and promote a positive workplace culture
Develops proactive training, tools, and processes that enhance manager capability and strengthen employee engagement across the organization
Advises company leaders and coaches managers and employees on strategies, policies, programs, and best practices
Manages and supports a variety of general People & Culture projects as needed, such as onboarding, performance management, talent assessment, succession planning, engagement surveys, local training & development, policy updates and creation, audits, compensation, and employee communication
Exercises tact and diplomacy in handling sensitive, complex, and confidential personnel issues and serves as a trusted advisor to employees.
Requirements
Proficiency in French (written and verbal)
Bachelor’s degree in Human Resources, Business Administration, Employment Law, or a related field; or equivalent experience
HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) strongly preferred
7+ years of progressive HR experience, with at least 3+ years specializing in employee relations, including complex case management and workplace investigations
Expert-level knowledge of federal, state, and local employment laws and regulations; experience with multi-state or global employment law preferred
Proven ability to conduct thorough, impartial investigations and document findings clearly and accurately
Demonstrated skill in conflict resolution, mediation, and delivering difficult messages with empathy and professionalism
Experience developing and delivering training programs for managers on employee relations, compliance, and workplace culture
Strong business acumen and ability to partner with leaders to assess organizational risk and recommend practical solutions
Exceptional written and verbal communication skills, including the ability to present complex issues to senior leadership
Proficiency in HRIS systems (Workday preferred), Microsoft Excel, PowerPoint, and Outlook
Ability to work independently while managing multiple priorities in a fast-paced, high-growth environment
High level of discretion and ability to handle sensitive and confidential information appropriately
Willingness to travel up to 15%, with flexibility for occasional off-hours needs.
Benefits
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match