Assist in recovering purchases and monitoring the performance of e-commerce and financial services partners;
Monitor overall e-commerce performance using key metrics (KPIs);
Study trends, competitors and the market to identify the best business opportunities aligned with the company's strategy;
Support partners in understanding how Méliuz works;
Produce reports and insights on the area's processes;
Propose and implement improvements to these processes;
Track the team's main metrics;
Interact with a variety of e-commerce and financial services partners.

What you need to have:

Be enrolled in or have completed a Bachelor's degree, preferably in Data, Engineering, or Business Administration;
Intermediate or advanced skills in Excel and/or Google Sheets;

You'll stand out if you have:

Knowledge of SQL and databases;
Experience applying Artificial Intelligence (AI) to processes (e.g., Vibe Coding, n8n, Claude, etc.);
Course or certification in process management.

Integrated Operations Assistant – PWD

Key skills