Solution Innovation Specialist

Role Overview

• Own the creation and maintenance of Pigment's Demo automation library (in Consensus), covering core use cases across Finance, Sales, Workforce, and Supply Chain.
• Produce high-quality recorded demo content that field teams and marketing can deploy at scale without additional production work.
• Build interactive product tours that guide prospects through Pigment's value proposition in a self-serve format.
• Maintain the video demo library, incorporating new platform features and refreshing content on a regular cadence.
• Prepare and deliver compelling live demos for marketing events, roundtables, webinars, and mainstage presentations.
• Develop event-specific demo assets and Pigment environments that showcase relevant use cases for target audiences.
• Support Product Marketing with launch demos, capability webinars, and analyst response materials (e.g. Gartner).
• Collaborate with Design, Field Marketing, and PMM to create visually polished presentation materials, positioning decks, and enablement assets.
• Apply strong video editing skills to produce professional demo content for the Consensus platform and marketing channels.
• Ensure all assets meet Pigment's visual and brand standards, and are accessible and usable by field teams.
• Work closely with the Digital Marketing team to ensure the product experience is front and center of the Pigment website.
• Act as an AI-native practitioner, using LLMs (ChatGPT, Claude) alongside Pigment AI capabilities (Modeler Agent) to accelerate model and asset development and create innovative demo experiences.
• Maintain and evolve Presales' internal Pigment reporting and analytics, including time reporting and Consensus engagement tracking.
• Support the organisation and hosting of SIC content in document management platforms (Notion, Allego, Consensus, Google Drive, Slack).
• Contribute to operational consistency across demo environments.
• Create and deliver enablement sessions for internal SCs and GTM teams on new demo assets and use cases.
• Develop talk tracks and supporting materials that allow SCs to confidently use and adapt new assets independently.
• Contribute to the RFP answer library, ensuring answers reflect current product capabilities.

Requirements

• 2–5 years of experience in the EPM space as a Solution Consultant, practitioner, or implementer, or 2+ years in an SC Ops or presales operations role.
• Able to tailor demos for specific prospects, developing individual talk tracks and adapting collateral to context.
• Strong video production and editing skills; comfortable creating polished content for platforms like Consensus.
• Able to build intermediate PoVs based on prospect-provided datasets and extend existing models for reuse.
• An AI-native professional who actively uses LLMs and AI tools to accelerate work and explore new possibilities.
• Understands Pigment's competitors and can position platform strengths effectively in the assets produced.
• Detail-oriented and organised, with the ability to manage multiple creative projects simultaneously.
• An effective communicator who can collaborate across Marketing, PMM, Design, and the SC team.

Benefits

• Competitive package
• Stock options to ensure you have a stake in Pigment's growth
• Trust and flexible working hours
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions
• Remote-friendly environment