Collaborate with OSG stakeholders, product leaders, engineering teams and stakeholders across Fidelity to gather and analyze business and user requirements related to the current experience and future state opportunities
Conduct detailed analysis of current workflows, pain points, capability utilization, and data dependencies from mainframe and other legacy systems.
Support the creation of use cases, process flows, and acceptance criteria to guide product development aligned to specific platform modernization goals.
Map existing data structures and business logic into future-state digital experience requirements with an emphasis on usability and automation.
Develop insights and business cases using data analysis and stakeholder feedback to prioritize features and drive product roadmap decisions.
Facilitate working sessions and validation cycles with operational users to ensure alignment and adoption of the new, digital experience.
Monitor and report on rollout success, user adoption, and performance improvements tied to Ops Workstation initiatives.
Stay up to date on industry and technology innovation.
Support backlog management and new work-intake from business partners.
Support the creation of product and/or user metrics to help inform solution delivery.
Requirements
advanced product analysis experience
strategic thinking
deep analytical and problem-solving skills
collaboration across a variety of Fidelity stakeholders
planning and supporting prioritization of execution and delivery of new product solutions
Benefits
comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career