The IT Manager is instrumental in leading our Student Information System (SIS) Development Teams.
You'll use our core values to guide decisions and behaviors in order to elevate our culture within your team and across the organization.
This includes defining quality, efficiency, and development best practices.
Coaches, motivates and professionally develops team members, helping to set and model desired quality techniques.
Builds strong relationships with IT, Product, and Operations leaders to seek feedback for continuous improvement.
Translates technical detail into business relevant language.
Sets clear objectives and measures, aligned with organizational goals, to evaluate the performance of team members and to utilize in compensation recommendations.
Promotes teamwork and cooperation within and across teams.
Implements lean solutions to improve team efficiency while maintaining effectiveness.
Assesses and improves team health.
Creates a culture that makes room for failure, learning, and continuous improvement.
Leads the hiring process for team members.
Contributes to strategic planning decisions such as budget and staffing plans.

Bachelor’s degree or equivalent experience.
Minimum 3 years leadership experience, preferably in IT.
Experience mentoring and developing others and/or leading a significant change within a team.
Excellent critical thinking, problem-solving and judgment skills combined with trustworthiness.
Strong desire to learn, push the envelope, and share knowledge with others.
Forward-thinking approach to AI utilization within the SDLC and day-to-day activities.
Ability to communicate and interact effectively with direct reports, clients, colleagues, and management to explain complex issues clearly and concisely.
Competency in resolving diverse and complex business/technical problems.
Ability to motivate others to perform their best and advance their skills through instilling purpose, vision and optimism.
Drive to deliver effective solutions/outcomes.

IT Manager

Key skills