As part of the customer account team, a Junior Solution Architect at Red Hat is a technical person who collaborates with customers and helps them to be successful by using Red Hat products and services.
Understand our customers’ challenges and requirements and address them with Red Hat technologies and solutions.
Participate in the FASTER Program, a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel.
Gain hands-on experience with Red Hat's portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one.
Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your team.
Develop technical skills in the Red Hat portfolio that span Cloud, Automation and AI solutions by completing training programs and attaining industry-recognized certifications.
Apply your technical skills as you engage in meaningful customer interactions, experiences and job shadowing opportunities.
Support the Sales organization’s goals to deliver customer business value, advance opportunities by obtaining technical wins, educate customers, and increase sales pipeline and revenue.

Passion and curiosity for open source technology and desire to build a career within the Tech industry and expertise in emerging technologies
Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.
Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
Motivation to engage in self-directed learning on new technologies
Direct experience with any of Red Hat products; Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, Red Hat AI platform, and related technologies is also preferred
Desire to be customer-focused, understanding customer needs and helping them achieve their goals
Willingness to travel to customer sites depending on assignments and to work both in-person from a Red Hat Zurich office and remotely
Effective communication (written and verbal) and presentation skills
Ability to work independently and collaboratively with internal teams and external customers
Some exposure to scripting languages (e.g., Python, Bash) or programming languages (e.g., Java, Go) is a plus
Full professional proficiency in written and spoken English and German.

Unparalleled Onboarding and Development: Set yourself up for long-term success through our structured 12-month program, which provides you with dedicated mentorship, hands-on labs, certifications, and exposure to a wide range of technologies.
Impactful Work: Contribute to solutions that empower businesses worldwide and shape the future of open source.
Open Culture: Work in a collaborative environment where your ideas are valued.
Career Growth: Take advantage of opportunities for continuous learning and career advancement within a global leader.

Junior Solution Architect

Key skills