Lead a team of up to 10 inbound sales representatives, ensuring performance, engagement, and continuous development;
Monitor KPIs, pipeline, and forecasts to ensure predictability and target achievement;
Work closely with the team to remove obstacles, unblock negotiations, and increase conversion rates;
Structure and lead commercial rituals (1:1s, feedback sessions, forecasting, trainings, and results meetings);
Develop the team through individual development plans (IDPs), performance coaching, and one-on-one follow-ups;
Identify funnel bottlenecks and implement continuous process improvements;
Ensure excellence in CRM management and organization (HubSpot);
Work collaboratively with Marketing, Growth, and Customer Experience (CX) teams to optimize acquisition, conversion, and the customer journey;
Maintain a high commercial energy level, creating rhythm, cadence, and a sense of urgency across operations;
When needed, work hands-on in the operation to ensure execution and results.

Solid experience managing Inside/Inbound Sales teams;
Strong analytical skills combined with fast execution;
Hands-on profile, willing to step into the operation when necessary;
Close leadership style, balancing empathy with firmness in management;
High commercial energy with the ability to engage and set the team's pace;
Organized, detail-oriented, and disciplined with process adherence;
Experience with aggressive targets and high-volume operations.
Not required, but a plus if you have:
Experience selling recurring services (subscription model), focused on revenue predictability;
Experience at startups or high-growth companies with a dynamic, scale-oriented environment;
Prior experience with virtual address services or B2B solutions;
Intermediate or advanced Spanish.

🛫 Paid time off
🩺 Health insurance
🦷 Dental insurance
🗒️ Accounting assistance
🧬 Life insurance
💰 Private pension plan
💲 Accident insurance
🎂 Day off during your birthday month
💪 WellHub (wellness program)
👶 Baby Hero pause: time off to be with your newborn after birth
💍 Wedding leave
🤑 Daycare reimbursement
📧 Virtual Office Hero
✈️ OnHappy benefit: discounts on travel and accommodation
🎉 Great work environment with a leisure area, game room, and a relaxed atmosphere!

Inbound Sales Supervisor

Key skills