Rotational Account Manager

Role Overview

• begin your career with a year-long rotation through the VIAVI Network and Service Enablement (NSE) business
• collaborate with colleagues, customers and VIAVI Channel Partners to identify needs and position innovative software and hardware solutions for manufacturing, designing, deploying, and optimizing all types of networks
• understand the process of lead flow and qualification of leads
• process and create leads in an efficient and timely manner
• create quotes and manage opportunities
• support assigned targets for profitable sales volume and strategic objectives in assigned accounts
• manage channel partner/customer relationships by fostering excellent communication internally and externally
• sell through channel partner organizations to end users
• coordinate with VIAVI product business units to help generate revenue and increase leads
• coordinate the involvement of additional VIAVI personnel in selling initiatives (including support, service, and management resources) to meet performance objectives
• collaborate with the VIAVI marketing organization to devise and develop marketing programs and promotions that align with sales goals
• support assigned partners/customers by providing expertise and coordinating training sessions on products and procedures
• develop named account contacts and intelligence that will bring incremental revenue for VIAVI today and in the future
• develop partner contacts and intelligence that will bring additional revenue; serve as liaison between VIAVI and key personnel in assigned partner accounts
• establish and develop productive, professional relationships with key contacts in assigned partner/customer accounts
• proactively assess, clarify, and validate partner/customer needs on an ongoing basis

Requirements

• Technical / Engineering degree or Master’s at 2:1 level or above
• Previous sales/customer service experience
• Strong interpersonal, communication and presentation skills
• Ability to work collaboratively and build lasting relationships, both internally and externally, which foster long term business growth
• Customer first mentality: tenacious in solving partner and end customer problems and exceeding their expectations
• Clear thinker and problem solver in complex situations; able to work under strict deadlines and balance varying priorities that exist at any one time
• Strong working knowledge of Microsoft Office products (e.g., Excel, Project, PowerPoint, Word)
• Results-oriented, self-starter with abilities to work independently and remotely as well as with a team.

Benefits

• competitive salary with complete benefits