Manage, maintain, and organize program electronic filing systems (e.g., SharePoint) to ensure standardized, accurate, and easily retrievable documentation and correspondence.
Support maintenance and use of electronic tracking systems, including data entry, updates, and generation of routine reports to support program operations.
Monitor and manage the program’s shared electronic mailbox, including triaging incoming requests and routing information to appropriate stakeholders.
Establish and maintain program distribution lists and contact databases to support effective communication and coordination.
Coordinate meeting logistics, including scheduling, sending invitations, preparing agendas, and tracking attendance.
Prepare and distribute meeting materials, and document formal and informal meeting minutes and action items.
Support administrative processes related to the Confidential Disclosure Acknowledgement (CDA) process, including tracking, documentation, and coordination.
Develop and maintain job aids, work instructions, and checklists to support standardization and continuous improvement of program processes.
Generate correspondence, reports, and formatted documents using Microsoft Office and Adobe Acrobat tools.
Support program operations by ensuring accuracy, completeness, and organization of files, records, and tracking systems.
Communicate clearly and professionally with internal and external stakeholders to support timely completion of program activities.

Bachelor’s degree in business administration, public administration, health administration, research, or a related field.
4+ years of experience supporting program operations, administrative processes, or coordination activities in a professional environment.
Experience managing electronic files and tracking systems (e.g., SharePoint or similar platforms).
Proficiency with Microsoft Office Suite, including Word, Excel (e.g., formulas, basic charts), PowerPoint, Outlook, and Teams.
Experience using Adobe Acrobat (Pro and/or Reader) to create and manage documents.
Experience performing data entry and generating reports within established systems.
Strong organizational skills and attention to detail.
Strong written and verbal communication skills.
Ability to manage multiple tasks and deadlines in a structured environment.
Ability to work independently in a remote setting.
Ability to obtain and maintain a public trust clearance.
Legal authorization to work in the U.S.

Management Analyst

Key skills