Lead and manage infrastructure engineering personnel, including cloud engineering and field/customer-facing engineering resources
Provide technical leadership, direction, prioritization, coaching, and performance management for direct reports
Serve as the technical liaison between MICRO and parent company IT teams for compliance, planning, governance, and enterprise initiatives
Provide infrastructure, security, performance, and stability reporting to upper management and executive leadership
Support product and engineering teams across Accu-Trac, ProControl, and Stocker1 with infrastructure planning and technical strategy
Coordinate infrastructure support for product deployments, customer implementations, upgrades, and business-critical operational initiatives
Contribute to business continuity, disaster recovery, backup, and resiliency planning
Research and recommend innovative and scalable infrastructure solutions that improve operational efficiency and long-term supportability
Oversee daily monitoring of infrastructure health, availability, backup integrity, system logs, and scheduled operational jobs
Coordinate recovery efforts for hardware, software, and infrastructure failures

Bachelor’s degree in Information Technology, Computer Information Systems, Computer Science, or related technical field
Equivalent combination of education and 4 years of progressive technical experience
Strong hands-on experience with Linux systems administration, preferably Ubuntu
Working knowledge of Windows Server environments
Experience with Azure cloud infrastructure and operational support
Strong understanding of networking concepts, best practices, and infrastructure troubleshooting
Experience with hardware, server lifecycle management, and enterprise support environments
Experience supporting production software environments preferred

Infrastructure Administrator

Key skills