Process, review, and approve all Veterans Benefits applications
Perform Compliance Audits of all VA student accounts to ensure accuracy and timely reporting of all student certifications to the Department of Veterans Affairs office
Receive, document, and invoice government Direct Bill vouchers to appropriate billing agencies
Work closely with all departments of the military division regarding military student questions
Build rapport with government entities to establish long-term relationship
Interface with internal/ external customer service on student inquiries

Bachelor’s degree from a regionally accredited four-year college or university.
6 months related professional experience in higher education preferred.
Minimum experience of 2 years in collections or A/R billing environment.
A combination of work experience and education may be substituted.
VA Certification, invoicing government agencies, A/R billing, or Military experience a plus.
Proficient in Microsoft Office Suite.
Ability to work in a goal driven and measured performance environment.
Passion and determination to educate and deliver exceptional service.
Exceptional written and verbal communication skills and confident phone presence.
Ability to multitask, quickly navigate multiple electronic systems and learn new processes.
Critical thinking, problem solving and good judgment.
Outstanding attention to detail and follow through.
Able to work harmoniously in a team environment.
Cannot be delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

University Billing Specialist – Military Liaison

Key skills