Manage financial operations for priority or complex accounts, ensuring accuracy and compliance across collections.
Investigate and resolve escalated issues, serving as a trusted resource for clients, contractors, and internal teams.
Contribute advanced knowledge to reporting, reconciliations, and analysis to support leadership decision-making.
Provide peer-level guidance by modeling best practices and serving as a point of reference for complex processing.
Maintain a high standard of compliance, timeliness, and accuracy, ensuring operations run smoothly even under high-volume demands.

Two years of related financial operations experience specifically in Collections.
Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job’s impact to the organization.
Share responsibility, authority, and accountability.
Work independently, see business needs and proactively accomplish them for the betterment of their team and the organization.
Analyze work, set goals, develop plans of action, utilize time.
Make quality decisions and meet timeliness of those decisions

Competitive salary package, including performance bonuses.
HMO (medical and dental) & Life Insurance coverage.
Paid vacation and sick leave credits.
Extra allowances will be given for WFH set-up such as internet subsidy and transportation allowance for WFO set-up.
Medicine & Optical reimbursements.
Career development and advancement opportunities.

Senior Finance Operations Specialist

Key skills