Lead Technical Direction Plans (TDP) development and supervises the work of project teams, vendors, and/or subcontractors
Responsible for the overall success of planning and implementing complex modernization projects
Responsible for planning, to include TDP development
Manage installation teams consisting of Engineers, Technicians and Sub-Contractor labor in the execution of EIP installations
Plan, coordinate and lead customer meetings
Create, review, track and deliver contract deliverables as required by the PWS / SOW
Develop and Implement process improvements to increase work efficiency, product quality and overall customer satisfaction
Serve as a customer interface to report project progress and address any issues or concerns in the absence of the Program Manager
Facilitate the compiling and analysis of lessons learned to develop continuous process improvement

Bachelor’s Degree in business administration, economics, computer science, engineering, or relevant degree
Additional ten (10) years of relevant experience allowed in lieu of degree
Ten (10+) years’ experience managing network modernization work or system projects of similar scope and complexity
Project Management Institute (PMI) Project Management Professional (PMP)
Secret clearance
Experience managing / leading matrix teams.
Desired: Experience working in Pacific Theater and/or Southwest Asia
ITIL certification
CISSP
Experience with EVMS

Senior Project Operations Manager

Key skills