Key skills
SalesforceCRMAgileLeadershipSales
About this role
Role Overview
- Lead the end-to-end testing strategy and delivery across complex programmes, ensuring alignment to client business outcomes, risk appetite and quality standards
- Own and drive the test strategy, governance and operating model, including resourcing, environments, tooling and vendor coordination
- Manage and mentor multi-disciplinary testing teams, fostering a high-performance culture and supporting career development
- Oversee all phases of testing (SIT, UAT, regression, performance), ensuring timely execution, defect resolution and release readiness
- Provide clear, data-driven reporting and insights to programme leadership, including quality metrics, risks, dependencies and mitigation strategies
- Drive the adoption of automation and modern quality engineering practices, improving efficiency, coverage and speed to market
- Lead defect management and triage processes, ensuring prioritisation aligns with business impact and delivery timelines
Requirements
- 5+ years of demonstrated experience across nCino and/or Salesforce, leading testing for large-scale transformation programmes (e.g. CRM, core system, digital platforms) ideally within the financial services sector.
- Strong understanding of Agile, DevOps and quality engineering practices, including automation strategies.
- Proven ability to engage and influence senior stakeholders (business and technology).
- Experience managing teams, vendors and offshore/onshore delivery models.
- Commercial acumen, including budget management, forecasting and contributing to sales opportunities.
- Strong problem-solving capability with the ability to navigate complex, ambiguous environments.
Benefits
- Discretionary bonus opportunities
- Generous referral bonuses
- Retail discounts & deals
- Global network
- Leadership development
- A.I. tools and training
- Formal learning pathways
- $250 annual wellbeing allowance
- Life & income protection
- Sonder/EAP/Headspace
- 15 days’ paid sick leave
- Group-rate health insurance (eligibility applies)
- Flexible working
- Supportive coaching culture
- Two paid recognition days off provided each year during our annual summer shutdown period
- Purchase up to two extra weeks’ annual leave
- Paid parental leave for all parents with flexible options and financial planning support
- Inclusive networks
- Paid volunteering leave