Social Media Analyst

Role Overview

• Manage and grow the Paga Group’s social media pages across platforms (Instagram, X, LinkedIn, TikTok, YouTube Shorts, etc.)
• Plan, schedule, and publish content in line with brand guidelines and campaign objectives
• Monitor comments, DMs, and conversations, escalating issues when necessary
• Stay on top of platform trends, algorithm changes, and emerging formats
• Develop platform-specific content ideas, captions, and storytelling angles
• Translate campaigns, announcements, and brand narratives into engaging social content
• Collaborate with designers, copywriters, and internal teams to deliver high-quality content
• Ensure consistent brand voice, tone, and visual identity across platforms
• Plan and coordinate short-form video shoots for social media
• Direct on-camera talent (employees, executives, creators) during video shoots
• Work with videographers and editors to produce platform-ready video content
• Optimize videos for performance across formats (Reels, TikTok, Shorts, X video)
• Track and analyze social media performance using platform analytics and third-party tools
• Measure reach, engagement, follower growth, video performance, and conversions
• Produce regular performance reports with insights and recommendations
• Use data to continuously refine content strategy and posting cadence

Requirements

• 1–3 years experience managing social media accounts for a brand or organisation
• Strong understanding of social media platforms, trends, and best practices
• Hands-on experience with short-form video content and on-set direction
• Strong copywriting and storytelling skills
• Experience analysing social media data and translating insights into action
• Familiarity with social media management and analytics tools
• Ability to manage multiple projects and deadlines