Scan.com is a digital health scale-up making diagnostics accessible and fast. The Lead Product Manager, Integrations will own the vision, strategy, and execution roadmap for connectivity between physicians and imaging centers, focusing on EHR and API integrations to enhance healthcare outcomes.
Responsibilities:
- Define and own the multi-year connectivity vision for Scan.com, spanning both demand-side (referring providers, health systems, EHR vendors) and supply-side (imaging centers, RIS systems, hardware gateways, VPN tunnels) integrations
- Drive the roadmap for EHR integrations, including HL7 v2 ADT/ORM/ORU workflows, FHIR-based interfaces, and direct EHR module integrations that enable seamless patient referrals at the point of care
- Own the strategy for third-party API and portal integrations with demand aggregators, attorney platforms, workers' comp networks, and other referral sources
- Shape Scan.com's approach to supply-side connectivity: how we access imaging center schedules via RIS integrations, receive images from PACS, and manage the physical infrastructure layer (Beacon devices, HL7 gateways, site VPNs)
- Define integration standards, onboarding playbooks, and scalable connection patterns that allow Scan.com to onboard new imaging centers and referral partners with decreasing time-to-live
- Partner with Engineering and Interoperability Operations to triage integration failures, prioritize reliability improvements, and reduce manual intervention in the integration layer
- Represent the integrations function to executive leadership and external partners, articulating strategic tradeoffs and investment priorities with clarity
- Own the connectivity architecture narrative. Within 90 days, you have produced a clear, defensible point of view on how Scan.com should connect to demand and supply sources over the next three years, covering protocol choices, build vs. partner decisions, and prioritization logic. The executive team uses this as a strategic reference
- Accelerate demand-side integration velocity. You have measurably reduced time-to-live for new EHR and referral source integrations, with a repeatable playbook that Engineering and Implementations can execute against without you in the room
- Harden supply-side reliability. You have identified and resolved the highest-impact failure modes in our imaging center integrations, with dashboards and alerting in place to catch degradations proactively rather than reactively
- Establish Scan.com's integration standards. You have defined canonical integration patterns for HL7 inbound/outbound, REST API partners, and hardware-layer connections — which will serve as the default reference for all future integration work
- Build and ship. At least two major integration capabilities are in production that materially expand either the breadth of our referral network or the reliability/depth of our imaging center connectivity
Requirements:
- Deep hands-on experience in healthcare interoperability, with strong working knowledge of HL7 v2 message types (ADT, ORM, ORU, SIU), FHIR R4 resource models, and the practical realities of EHR integration in production environments
- A clear, opinionated view on how to connect to demand sources — EHR integrations, referral portal APIs, third-party clearinghouses — and supply sources — RIS systems, PACS, HL7 gateways, hardware appliances
- Comfort owning a technically complex roadmap: you can write a crisp PRD for an HL7 transformation pipeline, facilitate a prioritization session with engineers, and present the same work to a non-technical board member
- Strong instincts for build vs. buy vs. partner decisions in the integration infrastructure space, including familiarity with integration engine vendors (Rhapsody, Redox, Mirth, etc.)
- Track record of cross-functional influence: interoperability is inherently multi-team and you've successfully driven alignment across Engineering, Operations, Sales, and external partners
- A bias for innovation. Even with strong expertise, you should be looking to build the next generation of automations and optimizations for connectivity
- Prior experience in imaging, radiology, or adjacent healthcare verticals is a strong plus