Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services
Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair
Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters
Cultivate relationships with internal project teams, customer project teams and contractors
Apply your advanced troubleshooting, problem-solving, decision-making, and planning skills
Provide hands-on training to our customers on-site or in a factory acceptance test (FAT)
Develop and maintain good customer relations
Participate in the writing, review, and revision of field/operational manuals based on your hands-on work with these systems

Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education
Be able to travel up to 10-25% to meet business needs
Legal authorization to work in the United States without sponsorship now or in the future
Experience with DCS/PLC controls
A working understanding Ladder Logic, SAMA diagrams & P&ID prints
Understanding of basic networking and computer assembly/troubleshooting experience
Experience in the power and water/wastewater treatment industries

We provide a variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
401(k)
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave

Associate Field Service Engineer

Key skills