Biocare MedicalRemote
Field Service Engineer
United States of America
Full Time
5 hours ago
H1B Sponsor Likely
Key skills
Biomedical equipment technologyField service engineeringElectrical troubleshootingMechanical troubleshootingRoboticsFluidicsSpecialized equipment repairBMET certificationCBET certificationComputer skillsReading comprehensionPlanningRSales
About this role
Biocare Medical is a company specializing in medical instruments and equipment. The Field Service Engineer is responsible for installing, calibrating, troubleshooting, repairing, and performing preventative maintenance on Biocare Medical instruments and contracted third-party systems, ensuring optimal performance and reliability.
Responsibilities:
- Installation, calibration, diagnosis, repair, and preventative maintenance (PM) service of all assigned corporate and field based Biocare Medical and contracted competitive instruments & equipment
- Provide technical support to clients, Biocare Medical Sales Team, Field Applications Specialists Team, and the Technical Support Department on the proper operation and maintenance of all assigned corporate and field-based Biocare and contracted competitive equipment
- Serve as Biocare Medical’s on-site client point-of-contact for instrument and instrument service issues
- Work closely, as needed, with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument concerns, determine corrective action, and ensure timely follow-up
- Participate in local, regional, and national histology/immunohistochemistry functions as needed
- Travel both domestically and internationally as required to ensure minimal instrument down time
- Work on complex assignments and show considerable judgement to ensure timely and successful repair of all corporate and field based Biocare Medical and contracted competitive equipment
- Other duties as assigned by Management
Requirements:
- Associate degree in Biomedical Equipment Technologies or very closely related field
- Two plus (2+) years Field Service Engineer (FSE) experience in the medical field or other very closely related instrument service field
- Electrical and mechanical troubleshooting competency
- Clear verbal and writing skills
- High level reading comprehension skills to interpret operating, maintenance, and troubleshooting instructions
- Advanced computer skills for both daily administrative reporting and interacting with instrument computer hardware and software
- Attention to detail and good planning and organizational skills
- Current valid driver's license including a safe driving record
- Robotics and Fluidics a plus
- Specialized equipment repair training, experience, and/or certification preferred. (BMET) (CBET)