Elicit, extract, and document requirements and processes with business areas;
Map end-to-end processes, representing complete flows using flowcharts, diagrams, and intuitive, easy-to-understand illustrations;
Detail each process step, analyzing its overall impact and identifying opportunities for improvement;
Translate process steps into deliverable items and functional requirements for system development;
Collaborate with technical leads and development teams to discuss solutions, strategies, and optimal approaches to achieve expected outcomes;
Analyze and triage user requests, filtering and prioritizing those that need to be forwarded to the development team;
Execute database queries using SQL for analysis, validation, and to support decision-making.

Degree in Production Engineering, Systems Engineering, Software Engineering, Systems Analysis and Development, Computer Engineering, or related fields
Experience in requirements elicitation and analysis, and process mapping;
Ability to represent business flows in a clear, visual, and structured manner;
Systems thinking with an integrated view of processes and cross-area impacts;
Technical knowledge of system development to enable effective communication with technical teams;
Knowledge of SQL for performing queries and data analysis;
Analytical skills and critical judgment for evaluating and prioritizing requests.

Process and Requirements Analyst

Key skills